Privacy policy

Privacy Policy

Last updated: August 24, 2026

This Privacy Policy describes how Omber, operated by PK Creative Inc. ("we", "us", or "our"), collects, uses, and discloses your personal information when you visit omber.co, make a purchase, or otherwise communicate with us (collectively, the "Services"). Please read it carefully. By using the Services, you agree to the practices described here.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. We will post the revised policy on this page and update the "Last updated" date above.

Information We Collect

Information you give us directly:

  • Contact details — your name, email address, phone number, and shipping and billing addresses
  • Order information — items purchased, payment confirmation, and delivery details
  • Account information — if you create an account, the credentials and preferences associated with it
  • Customer support information — anything you include when you email or message us

Information collected automatically: When you visit our site we collect usage data through cookies, pixels, and similar technologies — including your device and browser type, IP address, pages viewed, referring site, and how you interact with our Services.

Information from third parties: We receive information from service providers who support our store, including Shopify (our e-commerce platform), our payment processors, our shipping carriers, and our advertising and analytics partners.

We do not collect or store your full payment card details. Payment information is handled directly by Shopify Payments and our other payment processors.

How We Use Your Information

  • To process and fulfill your orders, arrange shipping, handle exchanges and returns, and send you order and shipping notifications
  • To provide customer support and respond to your questions
  • To send you marketing communications, if you have subscribed — you can unsubscribe at any time using the link in any marketing email
  • To measure and improve our site, our products, and our advertising
  • To detect and prevent fraud and to protect the security of our Services
  • To comply with our legal obligations

Cookies and Tracking

We use cookies to keep your cart working, remember your preferences, understand how our site is used, and measure our advertising. For details on the cookies used by our Shopify-powered store, see shopify.com/legal/cookies. Most browsers accept cookies by default; you can remove or reject them through your browser settings, though some parts of the site may not work properly if you do.

Who We Share Information With

We share personal information with service providers who perform functions on our behalf, including:

  • Shopify — e-commerce platform, hosting, and order management
  • Shopify Integrated Apps - All apps we use to run the website.

Each of these providers handles your information under their own privacy policies. We may also disclose information where required by law, to enforce our terms, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or sale.

We do not sell your personal information for money.

Advertising

We work with advertising partners who use cookies and pixels to show you our products on other websites and social platforms. You can opt out of personalized advertising through your device settings, through the platforms themselves, or through youradchoices.com and optout.networkadvertising.org.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Receive a copy of your information in a portable format
  • Withdraw consent where we rely on it
  • Opt out of marketing communications
  • Opt out of the sharing of your information for targeted advertising

To exercise any of these rights, email omber.co@gmail.com. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights. If you are unsatisfied with our response, you may lodge a complaint with your local privacy regulator — in Canada, the Office of the Privacy Commissioner of Canada.

Data Retention

We keep your information for as long as needed to provide the Services, fulfill and support your orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive information to us through insecure channels.

Children

Our Services are not directed to children and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with their information, contact us and we will delete it.

International Transfers

We are based in Canada and our service providers may process your information in Canada, the United States, and other countries. Where required, we rely on recognized safeguards for these transfers.

Contact

Questions about this Privacy Policy, or requests regarding your personal information:

PK Creative Inc. (Omber) Ontario, Canada omber.co@gmail.com