Q: Where do you ship?
A: We currently ship across Canada and United States. We are working on
providing international shipping.
Q: How long will it take to receive my order?
A: Orders are typically processed within 1-3 business days. Shipping typically ranges from 4-12 days.
You’ll receive a tracking number once your order is shipped.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but if you need to make changes, contact us within 24 hours at omber.co@gmail.com, and we’ll do our best to accommodate your request.
If the order is already shipped, there is nothing we can do.

Q: How do I know what size to order?
A: We recommend checking our size guide available on each product page. If you’re between sizes, we suggest sizing up.
Q: What materials do you use?
A: Our clothing is made from premium french terry cotton — a soft, mid-weight fabric known for its breathability, durability, and versatility. It features a smooth outer surface with a cozy, looped interior, making it perfect for both comfort and style. Designed to keep you comfortable year-round, and is ideal for layering or wearing on its own, whether you're on the move or relaxing.

Q: What’s your return policy?
A: We accept returns and exchanges within 5 days of receiving the item. Items must be in their original condition — unworn, unwashed, with packaging and tags attached.
To initiate a return, contact us at omber.co@gmail.com with your order number and reason for return.

Q: How do I care for my Omber clothing?
A: To keep your pieces looking fresh:
• Machine wash cold, inside out
• Use a gentle cycle
• Hang dry or tumble dry low